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Our Services

We connect businesses with customers through exceptional customer service and technical support.

Customer Service

We provide bilingual, trained, and results-focused customer service for your business.

Two individuals, both wearing masks, are holding a paper bag with a label that reads 'Entrega Especial' in Spanish, indicating a special delivery. The person on the left is wearing a black shirt that says 'Estoy Para Servir' which translates to 'I am here to serve'. People are present in the background, possibly engaged in an outdoor community or volunteer activity.
Two individuals, both wearing masks, are holding a paper bag with a label that reads 'Entrega Especial' in Spanish, indicating a special delivery. The person on the left is wearing a black shirt that says 'Estoy Para Servir' which translates to 'I am here to serve'. People are present in the background, possibly engaged in an outdoor community or volunteer activity.
Technical Support

We offer efficient and professional technical support to ensure your customers' satisfaction.

We manage B2B and B2C campaigns with advanced technology and real-time metrics.

Campaign Management
A person in a dark blue suit bends over a table with a laptop, interacting with another person seated and talking on a phone. They are both wearing masks. In the background, a woman dressed in black is also on the phone, standing nearby. The setting appears to be outdoor with an urban backdrop.
A person in a dark blue suit bends over a table with a laptop, interacting with another person seated and talking on a phone. They are both wearing masks. In the background, a woman dressed in black is also on the phone, standing nearby. The setting appears to be outdoor with an urban backdrop.
A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.
A person is seated at a desk in a workspace, smiling while interacting with their smartphone. A laptop is open in front of them, displaying a webpage. Shelves filled with boxes are visible in the background, and a large cardboard box labeled 'borasco personal protection' is placed next to the desk.

Frequently Asked Questions

What services do they offer?

We offer customer service, technical support, sales, and B2B and B2C campaign management.

How do you guarantee quality?
Do you have a bilingual team?
What technology do they use?
Where are they located?

We employ cutting-edge technology and real-time metrics to ensure service quality.

We are located in the United States and Colombia, connecting companies with their clients in both countries.

Yes, our team is bilingual, trained, and results-focused to provide excellent service.

We use certified processes that guarantee efficiency and scalability in our services.

Proyectos

We connect companies with clients in the United States and Colombia.

A colorful storefront featuring a wooden porch with a teal railing, furniture like chairs and a small table, and hanging plants in red pots. Above the porch, vibrant signs advertise various services and merchandise under the brand 'Social'. The signs are in a mix of English and another language, offering amenities like a boardroom with a bar, free WiFi, video conferencing, and merchandise such as beer glasses and pickle jars.
A colorful storefront featuring a wooden porch with a teal railing, furniture like chairs and a small table, and hanging plants in red pots. Above the porch, vibrant signs advertise various services and merchandise under the brand 'Social'. The signs are in a mix of English and another language, offering amenities like a boardroom with a bar, free WiFi, video conferencing, and merchandise such as beer glasses and pickle jars.
Customer service

Technical support and management of B2B and B2C campaigns.

A person in a black attire is standing at a counter, holding a smartphone and a receipt. Behind the counter, a worker in black uniform is partially visible, with a background of shelves and machines, possibly in a store or a café. Nearby, a sign in two languages is displayed, and there are packaged products on the shelves.
A person in a black attire is standing at a counter, holding a smartphone and a receipt. Behind the counter, a worker in black uniform is partially visible, with a background of shelves and machines, possibly in a store or a café. Nearby, a sign in two languages is displayed, and there are packaged products on the shelves.
Effective sales

We turn interactions into relationships that generate growth.

A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A person wearing a cap and a lanyard with a badge labeled 'CREW' is standing at a counter. They are smiling and gesturing with their hand. The setting appears to be indoors, with various objects on the counter and commercial signs in the background.
A person wearing a cap and a lanyard with a badge labeled 'CREW' is standing at a counter. They are smiling and gesturing with their hand. The setting appears to be indoors, with various objects on the counter and commercial signs in the background.
Advanced technology

Real-time metrics and certified processes.

Guaranteed efficiency

Quality and scalability for your business.

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Connections

We transform interactions into lasting relationships.

US

Success

contacto@colcallcenter.com

+1 954 258 7999

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